Shipping & Delivery
All orders are shipped with UPS, USPS, FEDEX, DHL or your local courier depending on your shipping address. We need 1-2 working days to process and dispatch orders from our warehouse. In peak periods, such as Holidays or Black Friday & Cyber Monday please allow up to 4 business days for dispatch.
All orders are shipped from our US warehouse facility.
|Country||Delivery Time (Business Days)|
|United States||2 - 7|
|UK, Canada & Australia||5 - 12|
|Germany, Italy, France, Switzerland, Austria, Spain||5 - 12|
|Rest of the World||7 - 18|
If a customer makes a purchase through Paypal E-check, their order will wait additional processing period until the payment is verified.
If a customer enters a wrong address and the postal service is not able to deliver the product because of that reason, we will be unable to issue a refund.
Note: Due to the current situation caused by Covid-19 some areas may experience shipping delays (2-5 days) and tracking information updates may be delayed as well. Our couriers are doing the best they can to deliver the goods to you, but medical supplies and equipment is their number one priority. Thank you for understanding.
IMPORT DUTIES & TAXES
Orders to some countries outside of United States may be subject to import fees/duties and taxes when delivery takes place. This depends on which country you are ordering from.
This is standard procedure for any item bought online and is entirely out of our hands - many orders won't be subject to import fees, but for those that are, please be aware that these fees are the responsibility of the customer and are not covered by Rflctv Studios.
Once we process and ship your order, you will immediately receive your Order Tracking Number (OTN) via email or text message. If you didn't receive your Order Tracking Number (OTN) and 5 business days have already passed, please contact us and we will find a solution as soon as possible.